Privacy Policy

At Masala Mandi, your privacy is our priority. We are committed to safeguarding the personal information you share with us, whether you’re shopping for premium dry fruits, aromatic spices, fresh pulses, fine rice, pure oils & ghee, or traditional murrabajat.

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from masalamandi.com.pk.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and delivery address.

  • Order Details: Products purchased, payment method (processed securely via trusted gateways), and delivery preferences.

  • Website Usage Data: Pages visited, time spent on the site, and browsing patterns (through cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders quickly and accurately.

  • Communicate with you about your purchases, offers, and updates.

  • Improve your shopping experience on our store.

  • Ensure payment security and fraud prevention.

3. Sharing Your Information

We do not sell, trade, or rent your personal data.
We may share information with trusted third parties only to:

  • Deliver your orders (courier/delivery services).

  • Process secure payments.

  • Comply with legal requirements when necessary.

4. Data Security

We implement strong security measures to protect your personal data from unauthorized access, misuse, or loss. Payment transactions are encrypted and processed through secure payment gateways.

5. Cookies

We use cookies to enhance your shopping experience. Cookies help us:

  • Remember your preferences.

  • Show you relevant products and offers.

  • Analyze website performance.

You can disable cookies in your browser settings, but some features of our site may not work properly without them.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates.

  • Ask us to delete your personal information (where applicable).

7. Contact Us

If you have any questions about our Privacy Policy or how we handle your data, contact us at:

📱 WhatsApp: 0303 4942 229
✉️ Email: info@Masalamandi.com.pk
🌐 Website: masalamandi.com.pk
📍 Address: Building No. 11, Block A, PIA Society, Lahore